Mortgage Process

How to get a mortgage

Getting a mortgage can be overwhelming. That’s why we’ve built our process to exceed your expectations and to ensure transparency from the awareness stage, during the loan process, and even after you close on your home. If you have any questions along the way, our mortgage team is here to answer any questions you have!

The Total Choice Mortgage Process

All applications are subject to underwriting guidelines and approval. Not all programs available in all areas. Other restrictions may apply. All programs are subject to change without prior notice. Not all applicants will qualify. 

Get Pre-Qualified

The first step in buying or refinancing your home is getting pre-qualified. In this step, you’ll complete an application which is used to determine which loan options and amount you’re qualified for.

Submitting Documentation

Next, we’ll need to gather support documents to validate the information you provided in the loan application. Once you sign off on the loan estimate, we will order your appraisal to make sure the loan value meets your refinance or purchase loan amount.

Loan Processing

Our loan processor will prep and organize your loan file for the underwriter. During this phase, the loan processor will work closely with you, your loan officer, and third party vendors (such as title and escrow companies) to get all the necessary paperwork to fulfill the underwriter’s conditions.


Our underwriter will review the loan application, supporting documents, and analyze the risk level of your loan file. The underwriter will make the final decision on whether your loan is approved or denied based on your risk level.

Loan Closing

Congratulations, you’re cleared to close! Once the loan is approved by the underwriter, we prepare the closing documents. We will schedule a time to meet with you and the title company to sign all required paperwork.


We’ve got answers! Our licensed loan officers can help answer any questions you may have.

Ask a loan officer